Timely, professional, efficient and satisfactory support:
We deeply understand that the key to stable market development relies on the joint efforts of ZX software and all partners. Providing customers with excellent technical and customer service level, is the key to win market.
Assisted by the Internet, combined with traditional telephone support, we will provide timely, efficient, and satisfactory professional support throughout the entire process and a full range, including:
(1) technology, training support:
ZX software accumulated network security technology research and product development experience over the years, it is the foundation to support our partners. Every partner may, in accordance with signed agreement to enjoy ZX software technical support in a timely, efficient manner, in order to ensure the ZX software products' normal working and customers' network opration.
In order to better assist partners improving the level of network security technology. ZX software will continue to offer various professional training courses (technology exchange, professional training, certification courses etc.). With the new products and better solutions being developed, there will be more and more systematic professional courses and a higher level of services provided to partners.
The form of technical support include:
Internet Technical Support (7 * 24 hours):
ZX software company at: http://www.zxfirewall.com
Sales Contact E-mail: partner@zxfirewall.com
Service support E-mail: service@zxfirewall.com
Products support e-mail: product@zxfirewall.com
nationwide toll-free telephone technical support (7 * 24 hours):
Our call center telephone hotline support engineers will make every effort to resolve your problem, or write down issues and seek answers as soon as possible
ZX software technology headquarters hotline :800-868-7722.
Fax technical support:Fax :0551-5323235 Attn: Customer Service Department
(2) the market support
Clear marketing strategies and promotional schemes are the most attractive part among the comprehensive support ZX software provide you with. Through careful planning and strong execution, "ZX software" the enterprises and products brand will be more clear-cut image. Its visibility and market share will be improved significantly
Each partners will take part in a variety of marketing activities and professional meetings acoording to its own plans, coupled with ZX software organized various types of marketing activities, they can complement each other and establish the "ZX software" image and promote the market development.
A brief description of the ZX software marketing is as follows:
Technology Seminar:
ZX software will hold different types of network security workshop throughout the country according to the marketing plans. During these occasions, we will invite local participation of our partners, so as to rapidly expand fame of the ZX software companies, products and distribution partners, market visibility. These activities will bring exciting business opportunities;
promotional support:
ZX software will distribute product related information in the domestic media and the professional websites and press releases, partners also have the opportunity to participate in a free joint advertising, this powerful propaganda offensive will quickly enable distribution partners to attract market focus;
Market Development Fund:
Distribution partners will have access to ZX software market development fund in accordance with the relevant agreement to increase the promotion of strength and intensity.
(3) sales support
ZX software has a dynamic sales team formed by a group of elite. We pursue a serious, practical, and faith principal, strive to provide partners with the most comprehensive support. We will progressively invest in business and technical personnel, sales tools, and comprehensive value-added services in large and medium cities ; assist partners to improve technology and service resource allocation. We hope that through our efforts, it will make all the distribution partners more confident, easier and quicker to promote, develop markets business.
(4) information support
Our partners can regularly receive the latest network security information. ZX software has the leading domestic security research capabilities, a wide range of information acquisition channels, as well as global synchronization information and vulnerability collection system, allowing us to high-quality, efficient completion of network security problem of collation, analysis, testing, classification. Being the fastest to update the most serious network security problem, and give the corresponding solutions to assist our partners and customers keeping inline with the latest technological developments, to provide a very useful information for further development.
